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Our Promise: Built to Last.

📅 Limited Warranty:
1-year coverage for defects in materials and workmanship.

😊 Satisfaction Guarantee:
30-Day hassle-free returns for a full refund.

🛠️ What's Covered:
Repair or replacement of defective products.

❌ What's Not Covered:
Accidental damage, misuse, normal wear & tear, or purchases from unauthorized dealers.

🔧 How to Claim:

Contact Support: Warranty@pupkids.net
Provide your Order Number.

We'll guide you through the simple process!

Order Processing & Delivery Time
Orders are processed within 1-2 business days. Delivery takes approximately 3-7 business days after shipping, depending on your location in California.

Track Your Order
You can find your tracking number by:
Check your order confirmation email.
Log in to your account and view your order details.

Expedited Shipping
Orders are processed within 1-2 business days and delivered in approximately 2-3 business days after shipping.
Please note: Delivery times are not guaranteed once the carrier has received your package.

Please Note
If you need your order by a specific date, please place it in advance to allow sufficient processing and shipping time.